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Open With Clear Account Terms

burger189 Terms & Conditions explain how your account, wallet activity and lobby access work before you open an account.

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burger189 Open With Clear Account Terms
CONTACT ROUTES

Check Policy Help Through Support

A clear contact path helps when you need an explanation of Terms & Conditions, an account correction or a wallet-status check.

Account wording Ask us to clarify a Terms & Conditions clause by naming the account step…
Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment reference and the wallet…
Policy request If you need a correction, account closure or a copy of policy wording linked…
ACCOUNT SAFEGUARDS

Browse How We Handle Policy

Terms & Conditions are useful only when the related account process is clear. We connect each policy area to practical controls: phone verification before account access, payment records linked to the selected…

Account data

We use the details attached to your account to apply the Terms & Conditions, confirm phone ownership and respond to account requests. Keep your registered number current, because an outdated number can delay verification when you ask for access changes.

Cookies

Cookies can support sign-in continuity, page settings and account security. Our policy wording explains their role, while your browser provides controls for stored cookies. Removing them may require you to complete the account access steps again.

Wallet records

A DANA, OVO, GoPay or QRIS reference helps us match a transaction with the correct account condition. For bank transfer or virtual account activity, retain the reference and account details until the transaction status is settled.

Security steps

Phone verification and careful password handling protect the account rules attached to your profile. Do not share access credentials. If your device changes or you suspect access by another person, contact us before requesting a payment or profile change.

Record retention

We retain account and transaction records for the operational period needed to apply these Terms & Conditions, answer disputes and meet applicable requirements. A retention request should identify the account and record concerned so we can assess it accurately.

Policy changes

When wording changes, we place the updated Terms & Conditions on the policy page and identify the effective version. If a change affects your account or payment steps, read the new wording before continuing where local law permits.

Find Answers About Your Terms

These Terms & Conditions questions focus on the points you may check before opening an account or contacting us. Each answer relates to account access, personal data, payment records, policy changes and requests connected with burger189. If your situation is not covered, send the relevant account or transaction reference through our contact route.

You can read the current burger189 Terms & Conditions on this policy page before opening or using an account. Check the wording alongside any transaction-specific condition shown for DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Yes, phone verification can be required before account access or an account change is completed. Use the number attached to your profile and contact us if it is outdated. Access depends on local law and the account checks applicable to your request.

You can request a correction through the listed support route. Tell us which detail is wrong and provide your registered phone number or relevant payment reference. We verify account ownership first, then assess the request under the current Terms & Conditions.

The payment terms explain how DANA and QRIS references are connected with your account, including the need for accurate account details and a matching transaction record. Keep the receipt or reference visible in your account if you need a status check.

We use account data to apply the Terms & Conditions, complete phone checks, match payment records and answer support requests. Cookies may support sign-in and security. Records are retained for the operational period needed for account service and applicable requirements.

Yes, send a clear closure request through our contact route and include the registered phone number for ownership checks. We may need to resolve an open wallet or transaction record first, following the applicable Terms & Conditions and local-law requirements.

Use the contact route shown on the site and name the section or effective version that concerns you. We can explain how the change relates to your account, payment record or access status. Continued access is available where local law permits.

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